How to contact Border Collie Rescue
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Registered throughout the UK as Border Collie Rescue Charity No 1128983 (UK) - Charity No SC040796 (Scotland) Non profit
Charitable Company No 3037504 A Registered Voluntary
Organisation.
To contact us by telephone, email or snail mail, please follow the directions for the service you require as detailed below.
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If you need to talk to us you will need to phone us during
office hours.
Our office will be closed for Christmas and
New Year between 5pm on Thursday 19th December until 2pm on Tuesday 7th
January 2025
Merry Christmas
and a happy and healthy New Year to everyone and their dogs
Although our answerphone message
on 0845 6044941 asks you to call us back if you phone us outside of
office hours an answerphone is available after the tone at the end of
the message.
If you need to pass
on information which does not require a response
please leave a message.
There is no voicemail on our mobile.
If you are interested in adopting a Border Collie from us,
please do not write to us or email us - we want to speak to you before we start the process.
Please phone us during office hours.
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Our current office hours are from
2 PM to 5 PM - Tuesdays, Wednesdays and
Thursdays only
For General enquiries, Information, Advice, Adoption and Re-homing,
Call our main office on 0845 6044941
If you call our 0845 number during office
hours, give us your number and we will call you back.
Calls may be recorded for quality control
purposes.
Alternatively you can call our mobile on 07707 485813
Calls to our mobile will only be
answered during our normal office hours - as above - and there is no
voicemail on our mobile so you cannot leave a message.
Due to the sensitive nature of the calls we
get we will not interrupt a call that is already in progress if a second
call comes in on the mobile. If you get an engaged tone or it indicates
that there is already a call on the line, please hang up and phone back
later.
Calls regarding the adoption or re-homing of
a dog are usually very brief but advice and information may be longer.
Bear in mind that providing good advice will take time - If you are on a
'pay as you go' or do not have a call plan
or inclusive package with
your provider, please let us know and we will take your number and call
you back.
Calls may be monitored for training purposes.
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For Breed
Advice and advice on training and behavioural problems,
call our advice
line on 0845 6044941 on Thursdays between 2 pm and 4 pm.
When you
get through we will take your number and call you back.
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If you have found a stray dog registered
to us with one of our tags or microchipped in our name call 07707
485813.
If no-one answers call 0845 6044941 and leave a message and we WILL get back to you.
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Correspondence address
- Visitors by appointment only.
For all
enquiries - National Coordinators Office
Border
Collie Rescue. Barmark Farm, Corsock, Castle Douglas. DG7 3DS.
Registered office -
Border Collie
Rescue, 57, Market Place, Richmond, North
Yorkshire. DL10 4JQ.
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or email us at -
hq@bordercollierescue.org
- please read below
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We do not enter into email exchanges regarding Adoption, Re-homing or Advice.
If your query
is about any of these matters, please phone us
during the office hours stated above for the service you require.
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Please note -
We get a lot of spam so incoming messages
have to pass through a very sensitive set of filters.
If you send a message with no subject line or any swear
words it will be deleted and we may never see it.
The same will apply if your subject line or message body contains certain words like
medications, stocks and shares, watches, investments or any other
wording that looks like it may be a sales pitch.
Never use the words Hello, Error or Good Day
or anything like these in the message subject line - emails with viruses
attached and phishing messages use these regularly and any
messages with these words are silently deleted.
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