Border Collie Rescue - On Line - HQ and Contact Information

How to contact Border Collie Rescue

Registered throughout the UK as Border Collie Rescue Charity No 1128983 (UK) - Charity No SC040796 (Scotland) Non profit Charitable Company No 3037504 A Registered Voluntary Organisation.

To contact us by telephone, email or snail mail, please follow the directions for the service you require as detailed below.

If you need to talk to us you will need to phone us during office hours.

There will be no-one in our office on Tuesday 25th February, Wednesday 26th or Thursday 27th. Please call us on our mobile for any purpose including training and behavioural advice. 07707 485813.

Although our answerphone message on 0845 6044941 asks you to call us back if you phone us outside of office hours an answerphone is available after the tone at the end of the message.
If you need to pass on information which does not require a response please leave a message.

There is no voicemail on our mobile.

If you are interested in adopting a Border Collie from us,
please do not write to us or email us - we want to speak to you before we start the process.
Please phone us during office hours.

Our current office hours are from
2 PM to 5 PM - Tuesdays, Wednesdays and Thursdays only

For General enquiries, Information, Advice, Adoption and Re-homing,
Call our main office on 0845 6044941
If you call our 0845 number during office hours, give us your number and we will call you back.

Alternatively call us on 01644 440654 or on our mobile on 07707 485813.
(We may have limited ability to help if you call our mobile and we are not in the office!)

Calls may be recorded for quality control purposes.

Calls to our mobile will only be answered during our normal office hours - as above - and there is no voicemail on our mobile so you cannot leave a message. You can leave a message on landlines.
Due to the sensitive nature of the calls we get we will not interrupt a call that is already in progress if a second call comes in on the mobile. If you get an engaged tone or it indicates that there is already a call on the line, please hang up and phone back later.

Calls regarding the adoption or re-homing of a dog are usually very brief but advice and information may be longer.
Bear in mind that providing good advice will take time - If you are on a 'pay as you go' or do not have a call plan
or inclusive package with your provider, please let us know and we will take your number and call you back.

Calls may be monitored for training purposes.

For Breed Advice and advice on training and behavioural problems,
call our advice line on 01644 440645 on Thursdays between 2 pm and 4 pm.

If you have found a stray dog registered to us with one of our tags or microchipped in our name call 07707 485813.
If no-one answers call 0845 6044941 and leave a message and we WILL get back to you.

Correspondence address - Visitors by appointment only.

Registered throughout the UK as Border Collie Rescue. Registered Charity No 1128983 (UK) - Charity No SC040796 (Scotland)
Registered Office - Border Collie Rescue. Barmark Farm, Corsock, Castle Douglas. DG7 3DS.

Non profit Charitable Company No 3037504. Registered office -
Border Collie Rescue. Heritage House, Murton Way, Osbaldwick, York, North Yorkshire. YO19 5UW.

or email us at - hq@bordercollierescue.org - please read below
We do not enter into email exchanges regarding Adoption, Re-homing or Advice. If your query is about any of these matters, please phone us during the office hours stated above for the service you require.
Please note - We get a lot of spam so incoming messages have to pass through a very sensitive set of filters. If you send a message with no subject line or any swear words it will be deleted and we may never see it. The same will apply if your subject line or message body contains certain words like medications, stocks and shares, watches, investments or any other wording that looks like it may be a sales pitch. Try not to use words like Hello, Error or Good Day or anything like these in the message subject line - emails with viruses attached and phishing messages use these regularly. Messages with these words may be silently deleted.