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Border Collie Rescue - On Line - HQ and Contact Information
Dogs

 

How to contact Border Collie Rescue

Registered throughout the UK as Border Collie Rescue Charity No 1128983 (UK) - Charity No SC040796 (Scotland) Non profit Charitable Company No 3037504 A Registered Voluntary Organisation.

To contact us by telephone, email or snail mail, please follow the directions for the service you require as detailed below.

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Due to the large number of calls we get, we are often unable to respond to voicemail messages and phone people back.
If you urgently need to talk to us you will need to phone us during office hours.
An answerphone is available outside office hours or if all lines are busy, so if you need to pass on information which does not require a response or need to speak to one of our volunteers, please leave a message.

Calls may be recorded for quality control purposes.

Privacy, Personal Data and Cookies

Our current office hours are from
 
2 PM to 5 PM - Tuesdays, Wednesdays and Thursdays only

For General enquiries, Information, Advice, Adoption and Re-homing,
Call our main office - on 0845 6044941
This is not a premium line - see below for approximate call provider charges.
Calls to 0845 numbers are usually included in call packages. If not, BT land lines are cheapest. Other service providers may charge more and mobile providers most certainly do. Costs with these providers will vary.
You may wish to check with your service provider first if you think your call will be a long one.
Calls regarding the adoption or re-homing of a dog are usually very brief but advice and information will be longer.
Bear in mind that providing good advice will take time - the advice is free but you do have to pay for the call.
We do not receive any part of these call charges

THE FOLLOWING  CALL CHARGES ARE FROM OFCOM CALL COST GUIDE - February 2021
If you are with Vodaphone (45p to 65p pm) - O2 (55p pm) - Virgin (36p to 58p pm) - EE (11p to 65p pm) - change your service provider.
Asda / Plusnet / Post Office / Sky / K Com / Talk Mobile - all 15p pm or under - Asda is best at 8p pm.
Others around 25p pm but call from a landline if you can.

Calls may be monitored for training purposes.

For Breed Advice and advice on training and behavioural problems,
call our advice line on 0845 6044941 only on Mondays and Thursdays between 2 pm and5 pm.

If you have found a stray dog registered to us with one of our tags or microchipped in our name Telephone 0845 6044941.
If no-one is available to take your call, leave a message and we WILL get back to you.

Correspondence address
Write to our registered office -
Border Collie Rescue, 57, Market Place, Richmond, North Yorkshire. DL10 4JQ.

or email us at - hq@bordercollierescue.org - please read below

We do not enter into email exchanges regarding Adoption, Re-homing or Advice.
If your query is about any of these matters, please phone us during the office hours stated above for the service you require.

Please note -
We get a lot of spam so incoming messages have to pass through a very sensitive set of filters.
If you send a message with no subject line or any swear words it will be deleted and we may never see it.
The same will apply if your subject line or message body contains certain words like medications, stocks and shares, watches, investments or any other wording that looks like it may be a sales pitch.
Never use the words Hello, Error or Good Day or anything like these in the message subject line - emails with viruses attached and phishing messages use these regularly and any messages with these words are silently deleted.

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